Terms of Use
1. Who we are
Jofie is a personal assistant on WhatsApp operated by JVM Solutions, Biesbosch 179, 1181 JB Amstelveen, the Netherlands (KvK 96607025), referred to here as “we”. Jofie helps you record expenses and income, habits, workouts, notes, tasks, reminders and trips. Jofie is an AI system, not a human.
2. Eligibility
You must be 18 or older and use your own WhatsApp number. You confirm that what you send is yours, or that you are allowed to share it.
3. What Jofie is not
Jofie is not a financial, accounting, tax, legal or medical adviser. Summaries, projections, scores and suggestions are for personal organisation and may contain errors. Decisions remain yours: check important figures and consult a professional where needed.
4. Consent and health data
By using Jofie you accept our Privacy Policy. If you choose to log health data, you give explicit consent and can withdraw it at any time by sending “stop” or “delete my data”.
5. Acceptable use
Do not use Jofie for anything unlawful, do not send third-party content without permission, and do not try to get around technical limits, overload the service or access other people’s data.
6. Availability
The service depends on third parties (WhatsApp/Meta, an AI provider, hosting) and may be interrupted, change or contain errors. Proactive messages follow WhatsApp’s rules (the 24-hour window or approved templates).
7. Price
Jofie is free while we are testing it. Before any charge we will tell you the price, how to pay and your right to withdraw.
8. Your data
You can export (“export my data”) and delete (“delete my data”) your data at any time. Details are in the Privacy Policy.
9. Ownership
The software, the brand and the texts are ours. The data you record stays yours, and we use it only to provide the service.
10. Liability
To the extent the law allows, we are not liable for indirect loss or for decisions based on Jofie’s answers. Nothing here limits rights that cannot be limited by law, including your consumer and data-protection rights.
11. Suspension and ending
You may stop using Jofie at any time. We may suspend abusive use or a breach of these terms, with notice where possible.
12. Changes
We may update these terms. Material changes will be announced in the chat, and continuing to use Jofie after the notice means you accept the new version.
13. Governing law
Dutch law applies. Disputes go to the competent court in the Netherlands. If you are a consumer, you keep the mandatory consumer rights of the country where you live.
14. Contact
support@jofie.nl · JVM Solutions, Biesbosch 179, 1181 JB Amstelveen, the Netherlands.